Privacy Policy
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Privacy & Data Protection
The Silver Keys may collect basic contact details (such as name and email), payment details processed through secure gateways, and information you choose to share in forms, applications, or community spaces to help tailor your experience.
Your information is used to deliver programs, send confirmations and updates, provide customer support, and share relevant resources or marketing emails that you can opt out of at any time. Data is never sold to third parties.
All personal stories shared in sessions and communities are treated as confidential and are not disclosed outside the container, except where required by law or to prevent serious harm. Participants are also asked to respect each other’s privacy.
Data is retained only for as long as needed to provide services, comply with legal and accounting obligations, and maintain program records, after which it is securely deleted or anonymised.
Yes. You can request access, correction, or deletion of your personal information by contacting the support team, subject to any legitimate legal or contractual requirements to retain certain records.
All payments are handled through trusted third‑party gateways that use encryption and industry‑standard security measures; The Silver Keys does not store full card details on its own servers.